PRIVACY POLICY

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

SECURITY POLICY

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

REFUND POLICY

We offer 15 day Money Back Guarantee on clothing and attire. Please email us at bakery@leonardshawaii.com within 15 days of purchase for a RMA number. All sales are final on food items.

SHIPPING AND DELIVERY POLICY

All orders are shipped via UPS Monday through Friday, excluding holidays. Orders placed by 2:00PM HST will ship out the following business day at 7:00AM HST. Any orders placed after 2:00PM HST will be shipped out in two days. NOTE: ALL MALASADAS ORDERS MUST BE RECEIVED SUNDAY-WEDNESDAY. Orders received Thurs-Sat will not ship until MONDAY. A UPS tracking number will be emailed. We recommend choosing next day or 2nd day air for malasadas shipping to maintain freshness. We can not guarantee delivery of malasadas due to shipping conditions. Credit card authorization and verification must be received prior to processing.